Last updated: 11/21/2025
Due to the exclusive and limited nature of our products, all sales are final. We do not accept returns or exchanges under normal circumstances.
We stand behind the quality of our products. If you receive a damaged or defective item, please contact us within 48 hours of delivery with:
We will review your claim and, if approved, provide a replacement or full refund at our discretion.
If you receive the wrong item due to our error, please contact us within 48 hours of delivery. We will arrange for the correct item to be sent to you at no additional cost and provide a prepaid return label for the incorrect item.
If your refund is approved:
The following are non-refundable:
Orders can only be cancelled within 1 hour of placement. After this time, orders are processed for fulfillment and cannot be cancelled. Please contact us immediately if you need to cancel your order.
Please review our size charts carefully before ordering. We cannot accept returns or exchanges due to incorrect size selection. All measurements are provided to help you make an informed decision.
For refund or return inquiries, please contact us at:
Bill Joe Production
4175 Long Beach Ave Unit B
Los Angeles, CA 90011
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